FAQ

How Can I Maximize the performance of My Battery?

How Long the Running Time of the Battery?

Three Tips for Finding the Right Battery.

What is "Memory Effect"?

What is the difference between Ni-Cd, Ni-MH and Li-ion?

How to Replace Cordless Drill Batteries in the Battery Pack?

What does mAh mean?

When will you ship my order?

What shipping methods do you offer?

How does your 45 day money back guarantee work?

How do I return a product?

What is the difference between a standard and extended battery?

How Can I Maximize the performance of My Battery?   

There are several steps you can take to insure that you get maximum performance from your battery:

1)Breaking In New Batteries - new batteries come in a discharged condition and must be fully charged before use. It is recommended that you fully charge and discharge your new battery two to four times to allow it to reach its maximum rated capacity.

2)Preventing the Memory Effect - Keep your battery healthy by fully charging and then fully discharging it at least once every two to three weeks. Exceptions to the rule are Li-Ion batteries which do not suffer from the Memory Effect.

3)Keep Your Batteries Clean - It's a good idea to clean dirty battery contacts with a cotton swab and alcohol. This helps maintain a good connection between the battery and your portable device.

4)Exercise Your Battery - Do not leave your battery dormant for long periods of time. We recommend using the battery at least once every two to three weeks. If a battery has not been used for a long period of time, perform the new battery break in procedure described above.

5)Battery Storage - If you don't plan on using the battery for a month or more, we recommend storing it in a clean, dry, cool place away from heat and metal objects. Ni-Cd, Ni-MH and Li-Ion batteries will self-discharge during storage; remember to break them in before use.

6)For Notebook Users - To get maximum performance from your battery, fully optimize the notebook's power management features prior to use. Power management is a trade off: better power conservation in exchange for lesser computer performance. The power management system conserves battery power by setting the processor to run at a slower speed, dimming the screen, spinning down the hard drive when it's not in use and causing the machine to go into sleep mode when inactive. Your notebook user's guide will provide information relating to specific power management features.

How Long the Running Time of the Battery?   

Battery have two main ratings on them: Volts and Amperes. Because size and weight of Camcorder Battery is limited when compared to larger batteries such as car batteries, most companies show their ratings with Volts and Mill amperes. One thousand Mill amperes equals 1 Ampere. When buying a battery, select batteries with the most Mill amperes (or mAh). Batteries are also rated by Watt-Hours, perhaps the simplest rating of all. This is found by multiplying the Volts and the Amperes together. For example:

14.4 Volts, 4000mAh (Note: 4000mAh is equal to 4.0 Amperes).

14.4 x 4.0 = 57.60 Watt-Hours

Watt-Hours signify the energy needed to power one watt for one hour. This Battery can power 57.60 watts for one hour. If your machine runs at 20.50 watts, as an example, this battery could power your machine for 2.8 hours.

Three Tips for Finding the Right Battery   

Even though finding the right battery quickly can be a difficult task, here are three tips that should help make the process pain-free:

1)Locate the make and model of your machine: The make and model of your machine should be in plain sight on your computer/camera/camcorder/power tools etc. On many Dell laptops the make and model are listed near the power button. Many other models, including HP and Toshiba, have the make and model information near the power button or on the top of the computer.

2)Determine which cell size of battery you need: The cell size of a battery determines how much of a charge it holds once disconnected from a power source. Most laptops come standard with a 6 cell battery, but you can also get laptop batteries with 9 cells or 12 cells. You can determine which cell count you have currently by removing your battery from your laptop and reading the product information on the outside of it.

3)Decide how much you want to spend: Depending on your individual needs, you may or may not need to spend a lot of money on your replacement battery. If you are a casual user, the chances that you need a high capacity battery that can hold a charge for an extended period are slim. Many casual users can get a replacement laptop battery from $50-$70. If you are a power user, then you may find yourself wanting to spend anywhere from $80-$150 for a high capacity battery that has an extended life.

What is "Memory Effect"?   

Ni-Cd batteries, and to a lesser extent Ni-MH batteries, suffer from what's called the "memory effect". What this means is that if a battery is repeatedly only partially discharged before recharging, the battery "forgets" that it has the capacity to further discharge all the way down. To illustrate: If you, on a regular basis, fully charge your battery and then use only 50% of its capacity before the next recharge, eventually the battery will become unaware of its extra 50% capacity which has remained unused. The battery will remain functional, but only at 50% of its original capacity. The way to avoid the dreaded "memory effect" is to fully cycle (fully charge and then fully discharge) the battery at least once every two to three weeks. Batteries can be discharged by unplugging the device's AC adapter and letting the device run on the battery until it ceases to function. This will ensure your battery remains healthy.

What is the difference between Ni-Cd, Ni-MH and Li-ion?   

1)Li-ion (Lithium Ion). This is one of the newest cell types available. It is also the lightest battery type currently available on a commercial basis and can provide more power than the other main cell types. There are no known problems of memory effect with this battery type and it is the easiest battery type to care for. The downside of this battery is that it has the highest engineering costs and therefore the price is usually considerably higher than other cell types.

2)Ni-MH (Nickel Metal Hydride). This cell type is the most common cell type currently available for laptop computers, (although Li-ion is rapidly becoming the most popular) this battery type is relatively cheap to manufacture and therefore tends to be cheaper than Li-ion. This cell type is prone to memory effect so it is important to take good care of your Ni-MH battery to ensure that you obtain the best runtimes.

3)Ni-Cd (Nickel Cadmium). This is one of the oldest cell types and is generally only found in older laptops. The main pro for this cell type is its ability to handle higher loads, and therefore is more commonly found in portable power tools or devices that need a lot of power to work efficiently. The main downside of this cell type is that it is notorious for suffering with memory effect so good care must be taken with this battery to ensure most effective use of battery.

How to Replace Cordless Drill Batteries in the Battery Pack?

1)Step 1: Remove the cordless drill from the charging station. Turn the drill off.

2)Step 2: Remove the battery pack. The battery pack is located on the bottom of a cordless drill and can be loosened by pressing two tabs, one on each side of the drill. Once loosened, pull the battery pack downward to remove it.

3)Step 3: Remove the battery cap. It usually just slides off, but it may be held in place with a small screw, depending on the cordless drill manufacture. If there is a screw, use a small Phillips-head screwdriver to unscrew the screw and then slide off.

4)Step 4: Remove the old batteries. Place the new batteries into place.

5)Step 5: Place the battery cap back over the batteries. If needed, screw the screw back into place.

6)Step 6: Slide the battery pack back into place on the bottom of the cordless drill. You should hear a snap or pop when the battery pack is firmly in place. Allow the new batteries to charge for at least 24 hours before use.

What does mAh mean?

MAh is shorthand for milliamperes-hour and is a measure of how much electricity the battery can hold. The higher the mAh, the longer the battery can power your laptop. For example a 7800 mAh battery will power your laptop 77% longer than a 4400 mAh battery. 

When will you ship my order? 

All orders placed before 3:00 pm EST are shipped the same day. All orders placed after 3:00 will ship next business day. 

What shipping methods do you offer?

AU-Battery-Man.com partners with major international shipping companies like DHL, UPS, FedEx, and EMS to offer two shipping methods :Standard Shipping and Expedited Shipping.See our full shipping policies. 

How does your 30 day money back guarantee work? 

If at any point within the first 30 days of purchasing a battery form us you are dissatisfied for whatever reason you can return your battery for a refund. Please note that all products returned carry a restocking fee. See our full return policies. 

How do I return a product? 

To return a product please email sales@au-battery-man.com

What is the difference between a standard and extended battery? 

A standard battery is the same size and shape as the battery that came with your computer. Extended batteries are larger to accommodate more battery cells and thus provide considerably longer battery life per charge. Extended batteries may protrude from the computer to accommodate the larger number of cells.